Horrible customer support. Deliberately withholding payouts. Asking for statements in regards to payouts and entire nicely understanding i cant produce a bank assertion for the transaction last 7 days.
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The participant from Australia made a $50 USD deposit in the payment company "Paydo," though the resources were not applied to their casino account. Just after closing the account and requesting a refund, the casino asked for verification files.
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The player with the Netherlands tried to withdraw €210, nevertheless the casino saved cancelling the withdrawal. In spite of finishing the verification approach and confirming their e mail handle, the participant didn't get apparent answers from the casino about The problem.
We recognize the aggravation you have to be emotion, and we wish to assure you that the fears are taken very seriously. Your suggestions is a must have to us, and we value you bringing this make any difference to our awareness.
The player from Austria is encountering issues withdrawing their winnings on account of ongoing verification. Participant’s complaint has been resolved successfully.
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We apologize for those who encountered difficulties with our withdrawal choices and client assist. We try to supply a optimistic expertise for all our players, and we value your feedback, as it helps us improve our services.
The player from Brazil has submitted a gw casino withdrawal request lower than two weeks prior to speaking to us. Winnings haven’t been received as many as at the present time. The participant afterwards verified the withdrawal was processed productively, for that reason we marked this grievance as settled.
Though streaks of non-winning spins can manifest due to random nature on the games, we understand how it could be disheartening when they persist for an extended period of time.
The player from Australia is encountering troubles along with her withdrawal. The participant did not respond to our inquiries and opinions, so we had to reject the grievance.
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